Good to know

Here you will find all the information you need for your stay at Tuberis Nature & Spa Resort!

General information

• Prices are per person per night and include Tuberis half-board.
• Prices for bed and breakfast or double for single use are available on request.
• Our offers are not cumulative.
• On the day of arrival, your room is available from 3:00 pm.
• If you plan to arrive after 7:00 pm, please inform us in advance.
• On the day of departure, check-out time is by 10:00 am.
• The bill for your stay can be paid in cash (in accordance with current regulations) with a debit card, MasterCard or Visa credit card.
• Pets are welcome at Tuberis. There is a charge of € 14.00 per day for their stay, excluding food. They do not have access to the wellness area, the sauna area or the restaurant. Please bring your dog’s basket with you.
• A special cleaning is carried out in each room where a dog has stayed, to ensure a stay of absolute comfort for the following guests.
• You can use our parking space for free.
• There is a smoking ban in all rooms and in the common areas in accordance with the law. On our terrace, however, we have special ashtrays available.
• Bus stop 100m from the hotel

Cancellation policies

• Up to one month before arrival: free cancellation.
• From one month to two weeks before arrival: 50% of the total amount of the booked stay.
• Less notice: 100% of the total amount.
• In case of late arrival or early departure, the full amount will be charged.
• Our tip: a trip cancellation insurance protects you from potential unpleasant cancellation costs, even for private coronavirus illness. Further information on the insurance are available here.
• The reservation is binding after your written confirmation.
• Any cancellations must be received in writing.
• Deposits made will not be refunded, should the cancellation occur outside the stated cancellation deadlines, the deposit will be credited and used for a future stay.
• Purchased vouchers cannot be canceled or postponed.

We remain at your disposal for any questions or request by phone, mail or directly at the reception desk.